And although it’s no longer part of IRS Free File, there are still ways for some taxpayers to file their taxes for free through TurboTax. Also, as part of a 2022 legal settlement, Intuit agreed to send out $141 million in refunds to customers who were tricked into paying in years past.ĭespite this, TurboTax remains hugely popular - it’s an annual go-to for millions of taxpayers and even produces viral commercials. The announcement came after a 2019 ProPublica investigation that found Intuit coded its Free File page so it was hidden from Google search results.
In 2021, the tax preparation software company discontinued its participation in the IRS Free File program, a partnership between the government and various tax filing services giving eligible taxpayers the ability to prepare and submit their federal tax returns at no cost.Īt the time, TurboTax’s parent company, Intuit, cited limitations and “conflicting demands from those outside the program” that led it to withdraw from IRS Free File. Tax season is upon us, which means millions of Americans will once again flock to TurboTax to file - and doing so will come at a cost for many of those taxpayers.
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